Pinolero Kennels Puppy Policy

Puppy prices range from $1,200 to $2,000. Please contact us to confirm pricing and availability before sending a deposit.

We offer a puppy discount to military and law enforcement personnel as a thank-you for their service. Please ask about the discount before sending a deposit.

Deposits and pick order

A $500 deposit is required to reserve a puppy. We accept deposits through PayPal, Cash App, and Zelle. Please contact us to confirm availability and get the correct payment details before sending your deposit. We prefer to accept deposits once a pregnancy is confirmed. If we open reservations earlier, we accept up to three deposits per breeding before the litter is born.

We record reservations in the order deposits are received, along with each buyer’s preferred sex. Once the litter is born, we’ll confirm availability and honor existing reservations in order before making our own selections.

Transfers and refunds

If a breeding doesn’t take, there aren’t enough puppies to fill your reservation, or your preferred sex is unavailable, we’ll contact you about your options. You may choose a puppy of the other sex if one is available, apply your deposit to another available puppy, or transfer it to a future litter.

Deposits are nonrefundable. Your deposit is assigned to the breeding we confirm with you. Transfers are available in the circumstances described above and must be arranged with us.

Payment deadline

Payment is made in two installments, the $500 deposit and the remaining balance. We must receive the full balance by the time your puppy is six weeks old. If you mail your payment, allow enough time for it to arrive by that date.

If an emergency comes up, contact us before the deadline so we can discuss whether an extension is possible. If the deadline passes without full payment or an agreed extension, the reservation is canceled and the deposit is forfeited, subject to applicable law.

Pickup and transport

In-person pickup is available by appointment once your puppy is eight weeks old. Puppies traveling with a transporter may leave once they are nine weeks old.

The new owner is responsible for booking and paying for transportation. Please confirm the departure date with us before booking so we can coordinate the handoff and veterinary exam.

Puppies traveling with a transporter will have a veterinary exam before departure and will come with a veterinary health certificate and a record of the vaccinations and deworming they’ve received.

Before choosing a transporter, ask how they clean crates between dogs, whether they carry dogs from multiple kennels on the same trip, and how they handle delays or emergencies. Confirm they hold any registrations required for the trip.

If you have concerns about your puppy’s condition during or after transport, contact us promptly and seek veterinary care if needed.

Registration paperwork

Puppies come with registration paperwork. If we’re still waiting for the registry to issue the papers when you receive your puppy, we’ll mail them to you as soon as they arrive. We encourage you to register your puppy in your name promptly so you can request replacement paperwork directly from the registry if needed.

Kennel visits

Our kennel is at our family home, and we keep the property private. We’re happy to share photos, videos, and updates and answer questions about the parents or the litter.

Thank you for considering a puppy from Pinolero Kennels.